Privacy Policy

Effective Date: 3rd March 2026

1. Introduction

At The Root Room, I am committed to protecting the privacy and confidentiality of my clients. This Privacy Policy outlines how I collect, use, and safeguard your personal information when you visit www.therootroom.co.uk or engage in my services.

2. Information I Collect

I may collect the following types of information:

Identity Data: Name, Age, and contact information (email, phone number, address).

Health & Clinical Data: Medical history, mental health symptoms, and notes from our therapy sessions.

Creative Data: Images or descriptions of artwork created during sessions.

Technical Data: IP address and cookies used to improve your experience on this website.

3. How Information is Collected

Information is gathered through:

Contact forms or appointment booking tools on this website.

Intake forms and assessments.

Direct communication via email, phone, or video conferencing.

4. Confidentiality and Art Therapy

Confidentiality is the cornerstone of psychotherapy. However, there are specific legal and ethical exceptions where I may be required to share information:

Safety: If there is a risk of serious harm to yourself or others.

Legal Requirement: If I am subpoenaed by a court of law.

Supervision: To ensure the highest quality of care, I may discuss cases with a clinical supervisor (all identifying details are kept anonymous).

A Note on Artwork: Your artwork is a part of your clinical record. I will not display, publish, or share images of your art for educational or marketing purposes without your explicit, written consent.

5. Data Security

I use industry-standard security measures to protect your data, including:

Encrypted Communication: Using HIPAA/GDPR-compliant platforms for video and messaging.

Secure Storage: Digital records are stored on encrypted, password-protected servers.

Physical Security: Any paper records are kept in a double-locked filing system.

7. Cookies

This website uses cookies to enhance user experience. You can choose to set your browser to refuse cookies, though some parts of the site may not function properly as a result.